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Frequently Asked Questions
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What types of books do you offer on your website?We offer a wide selection of children's books suitable for primary-age children, including picture, chapter, educational, and interactive books.
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What age range do your books cater to?Our books cater to children in primary school, typically between the ages of 5 and 11.
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Can I purchase eBooks on your website?Yes, we offer eBooks as well as physical copies of our books.
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How long does it take to receive my order?Delivery times vary depending on your location and the shipping method you choose. Please check our website for estimated delivery times.
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Can I return a book if I am unhappy?We do not accept returns or exchanges on any items, including books, apparel, and downloadable resources. Please make sure to read the book description and reviews before making your purchase.
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Refund PolicyThank you for your purchase from DOReadLLC. We appreciate your business and hope that you are satisfied with your order. Please note that all sales are final, and we do not accept returns or exchanges on any items, including books, apparel, and downloadable resources. Once an item has been shipped, DOReadLLC and DJuana Okotete hold no responsibility. If you have any questions or concerns about your order, please contact us, and we will do our best to assist you. Thank you again for your purchase and for choosing DOReadLLC.
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How can I contact customer service?You can contact us through our website or by emailing us at doreadllc@gmail.com. We will do our best to respond to your inquiry within 24 hours.
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